Privacy Policy

Last modified: November 26, 2025

  • Overview
  • Information We Collect
  • How We Use Your Information
  • Legal Basis for Processing
  • Cookies & Tracking Technologies
  • Data Sharing & Disclosure
  • Data Storage & Security
  • Data Retention
  • Your Rights
  • Third-Party Integrations
  • International Data Transfers
  • Changes to This Privacy Policy
  • Contact Information

Overview

At Quintech, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your data when you access or use the Quintech platform.

By using Quintech, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform.

Information we collect

We may collect the following types of information:

1.1 Personal Information
Information you provide during account creation or communication, including:

  • Full name
  • Email address
  • Phone number
  • Business details
  • Billing information

1.2 Usage Data
Automatically collected information when you access the platform, such as:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • System logs and diagnostics

1.3 Customer & Communication Data
Data processed through Quintech for your business operations:

  • WhatsApp messages
  • Customer details
  • Orders, inquiries, and automation logs

We do not sell or exploit customer data.

How we use your information

Quintech collects and processes data for the following purposes:

  • To provide and operate the Quintech platform
  • To improve system performance and user experience
  • To offer customer support and resolve issues
  • To personalize your dashboard and automations
  • To communicate updates, alerts, and promotional content
  • To monitor compliance with WhatsApp and Meta policies
  • For billing, invoicing, and subscription management

Your information is used solely to provide and enhance your experience with Quintech.

Legal basis for processing

We process your data under one or more of the following legal grounds:

  • Your consent
  • Contractual necessity
  • Compliance with legal obligations
  • Legitimate business interests (e.g., improving services)

Cookies & tracking technologies

Quintech uses cookies and similar technologies to:

  • Authenticate users
  • Remember preferences
  • Analyze usage behavior
  • Improve the platform

You may disable cookies in your browser settings, but some features may not function properly.

Data sharing & disclosure

We do not sell or rent your data.

We may share information only with:

5.1 Trusted Third-Party Providers
Such as:

  • Hosting and cloud service providers
  • WhatsApp Business API partners
  • Customer support tools
  • Payment processors

These partners are strictly required to maintain confidentiality and comply with data protection laws.

5.2 Legal Authorities
We may disclose information when required to:

  • Comply with legal obligations
  • Respond to court orders or government requests
  • Prevent fraud, abuse, or threats to security

Data storage & security

Your data is stored using industry-standard security practices, including:

  • Encrypted communication (HTTPS)
  • Secure servers and firewalls
  • Access control and authentication
  • Regular system monitoring

Despite our efforts, no platform is 100% secure. You acknowledge that you provide data at your own risk.

Data Retention

We retain your information as long as necessary to:

  • Provide services
  • Meet legal and accounting requirements
  • Resolve disputes

You may request data deletion at any time.

Your rights

Depending on your region, you may have rights including:

  • Access to your personal data
  • Correction of inaccurate information
  • Data deletion (“Right to be forgotten”)
  • Restriction of processing
  • Data portability
  • Withdrawal of consent

To exercise these rights, contact us at the email below.

Third-party integrations

Quintech integrates with third-party platforms such as:

  • WhatsApp Business API
  • Meta services
  • External CRM or automation tools

We are not responsible for their privacy practices. We recommend reviewing their policies.

International data transfers

Your data may be processed in locations outside your country of residence. We ensure that such transfers comply with applicable data protection regulations.

Changes to this privacy policy

Quintech may update this Privacy Policy periodically. Any changes will be posted on this page and, where appropriate, communicated through email or notifications.

Continued use of the platform signifies acceptance of the updated policy.

Contact Information

If you have questions about these Terms & Conditions, please contact us:

Email: contact@quintech.ng
Website: www.quiintech.ng